Terms & Conditions
1. Scope of Services
- Custom web development (WordPress, PHP, React, Node.js, Next.js)
- UI/UX design
- Business WhatsApp integration
- SEO and digital marketing services
- Hosting and support
All services delivered based on predefined scopes & signed contracts.
2. Client Responsibilities
- Provide accurate and timely inputs
- Respond to feedback within agreed timelines
- Ensure submitted content is copyright-compliant
- Review and approve milestones promptly
3. Payment Terms
- Non‑refundable advance (30–50%) to initiate project
- Remaining payments tied to project stages
- Late payments may delay delivery or suspension
- Quotes are exclusive of applicable taxes
4. Intellectual Property
- We retain ownership of all code and design until full payment
- Upon full payment, ownership transfer unless contract states otherwise
- Use of third‑party libraries subject to their respective licensing
5. Confidentiality
- All client data and strategies treated as confidential
- No reuse or sharing of proprietary information without consent
6. Hosting & Support
- Hosting subject to third-party provider terms
- Free support available for 15–30 days post-launch
- Ongoing maintenance requires separate agreement
7. Business WhatsApp Integration
- Use subject to WhatsApp Business API policy compliance
- Misuse (e.g. spamming) may result in termination; Sanvima holds no liability
8. Marketing & SEO Services
- Results vary based on competition, platform changes, and market behavior
- No guarantee on rankings; industry best practices applied
9. Limitation of Liability
- Not liable for downtime due to hosting issues
- Not liable for improper third-party modifications
- Not liable for delays caused by incomplete client input
10. Termination
- Either party may terminate with written notice
- Client pays for work completed up to termination date
11. Governing Law
- These terms governed by laws of India.
- Disputes subject to jurisdiction of courts in Hyderabad, Telengana.
12. Contact
- For any questions, reach out at:
- Email: hello@sanvima.com
- Phone: +91 7075201026