Privacy Policy

At Sanvima Solutions, we are committed to protecting your privacy and ensuring transparency in how your information is collected, used, and secured. This Privacy Policy outlines how we handle personal data through our website, services, and communication channels.

1. Information We Collect

We may collect the following types of information:

a) Personal Information:

  1.  Name, email address, phone number
  2. Company name, job title, industry
  3. Project details or inquiries submitted via forms

b) Automatically Collected Data:

  1. IP address, browser type, device type
  2. Pages visited, time spent on site, and other usage data (via cookies or analytics tools)

c) Communications:

  1. Emails, chats, or calls you make to us
  2. Job applications submitted through the Careers section

2. How We Use Your Information

We use your data to:

  1. Respond to inquiries or quote requests
  2. Deliver and manage web/app development or marketing services
  3. Customize user experience and improve our website
  4. Send newsletters or updates (only with your consent)
  5. Fulfill legal or contractual obligations

We do not sell or rent your personal data to third parties.

 

3. Data Security

We follow best practices to secure your data, including:

  1. SSL encryption
  2. Secure servers and firewalls
  3. Restricted employee access to sensitive data

Despite our efforts, no system is 100% secure. We cannot guarantee absolute protection from breaches, but we take every reasonable step to prevent them.

 

4. Cookies and Tracking Technologies

We use cookies to improve user experience, track performance, and analyze visitor behavior.

You can choose to disable cookies through your browser settings, but this may affect site functionality.

 

5. Third-Party Services

We may use third-party tools such as:

  1. Google Analytics
  2. Meta Pixel
  3. WhatsApp Business API
  4. Payment or form processing services

These services may collect data under their own privacy policies. We recommend reviewing them if concerned.

 

6. Data Retention

We retain your data:

  1. As long as needed for service delivery or legal compliance
  2. For no longer than 24 months for inactive contacts unless otherwise required

You may request deletion of your data at any time by contacting us.

 

7. Your Rights

You have the right to:

  1. Access, correct, or delete your personal data
  2. Withdraw consent to communication
  3. Request how your data is being used

To make a request, email us at hello@sanvima.com.

 

8. Children’s Privacy

Our website and services are not directed at individuals under the age of 13. We do not knowingly collect data from minors.

 

9. International Users

If you are accessing this site from outside India, your data may be transferred to and processed in India under Indian data protection laws.

 

10. Contact Us

If you have questions about this Privacy Policy, please contact:

Sanvima Solutions